[UPDATED] Online estate agents receive five-star reviews

The growth of online estate agents is not just down to the fact that they save vendors and landlords many thousands of pounds when compared with traditional high street property firms.

thumbs upSelling your house online through a digital-only agent is a largely satisfying experience, according to the majority of online estate agents reviews.

Here, Property Division picks out 17 digital-only estate agents, some of which also act as online letting agents, to see whether a private house sale is a viable option.

Our research involved looking at websites providing an online estate agents’ comparison service by publishing user reviews of what the internet-only property firms offer. All the excerpts we pick out were published between June and August 2016.

Here is a list of quicklinks:

1.   Online Estate Agents – Yopa
2.   Online Estate Agents – Visum
3.   Online Estate Agents – Urban
4.   Online Estate Agents – Tepilo
5.   Online Estate Agents – Settled
6.   Online Estate Agents – Sell My Home
7.   Online Estate Agents – Purplebricks
8.   Online Estate Agents – myonlineestateagent
9.   Online Estate Agents – I am The Agent
10. Online Estate Agents – House Simple
11. Online Estate Agents – House Network
12. Online Estate Agents – Hatched
13. Online Estate Agents – Esale
14. Online Estate Agents – Emoov
15. Online Estate Agents – easyProperty
16. Online Estate Agents – 121 Move
17. Online Estate Agents – Propertynest


1. Online Estate Agents – Yopa

When it launched in 2015 Your Online Property Agent promised to make the process of selling your home affordable, simple and transparent. They are a fixed fee agency that give sellers the best of both worlds: the reassurance of a dedicated local estate agent to guide you through your sale, combined with the cost-saving efficiency and 24/7 access of an online service.

User reviewTP-new

quotation-mark_318-48610The local consultant was positive and made some great suggestions about marketing. Before long we had viewings and an offer. And all at less than a local estate agent would charge.


Click here to read more user reviews.

Online Estate Agents .YOPA
Online Estate Agents .YOPA

To book your free online valuation with YOPA. click HERE



2. Online Estate Agents – Visum

Launched in 2004, Visum says that as the UK’s first online letting and estate agent renting or selling your house quickly is what we do best. It backs up its claim by advertising rental and sales properties on all the country’s leading property portals.

Visum Estate Agents User reviewreview-centre

quotation-mark_318-48610You are in control the whole time during the sale process. Visum offers help for anything at any stage. I found the whole process responsive.


Click here to read more user reviews.

Online Estate Agents visum
Online Estate Agents visum


 

3. Online Estate Agents – Urban

Established in 2008, Urban says all its customers benefit from a full estate agency service, backed by five-star customer service and professionally qualified staff, 7 days a week, 360 days a year.

User review

quotation-mark_318-48610Weekly updates were useful and the system of emailing contact details at the same time as the phone call was invaluable.


Click here to read more user reviews.

Online Estate Agents urban
Online Estate Agents urban


 4. Online Estate Agents – Tepilo

Set up by TV personality Sarah Beeny in 2009 and relaunched as an online-only estate agent in October 2013, Tepilo says it has a team of trained property experts and an easy to use website available 24/7.

Tepilo Reviewstepilo

quotation-mark_318-48610They have dedicated teams for each stage of sale, from initial set up, I was assigned a wonderful business manager to a dedicated 24hr viewings team, to a fabulous sales negotiator and now I have a final stage contact to close out with my lawyer.


Click here to read more user reviews.

Online Estate Agents tepilo
Online Estate Agents tepilo


 5. Online Estate Agents –  Settled

With the exception of carrying out viewings, Settled says it provides all of the services you might expect from a traditional agent plus the option to pay up front or later.

User review

quotation-mark_318-48610From the start the online chat facility was brilliant, helpful friendly advisors. Good photos and plans. Had 6 requests for viewings the next day, easy to arrange and did them all in one day and received an offer over the asking price same day. 

Click here to read more user reviews.

Online Estate Agents settled
Online Estate Agents settled


 6. Online Estate Agents – Sell My Home

This online estate agent might not do viewings, but Sell My Home – which was founded in 2013 – says other than that you have a full service agency working for you.

User review

quotation-mark_318-48610The technology combined with polite, available and market savvy staff is a brilliant combination. 


Click here to read more user reviews.

Online Estate Agents sellmyhome.co.uk
Online Estate Agents sellmyhome.co.uk


 7. Online Estate Agents –  Purplebricks

Calling itself the world’s first 24/7 estate agency, Purplebricks – which launched in 2014 – says its dedicated local experts will provide you with a professional valuation and offer their advice and expertise, all with no obligation.

User review

quotation-mark_318-48610Our local agent has been extremely friendly, efficient & knowledgeable, very supportive & always on hand, even though it only took three days to sell our house.


Click here to read more user reviews.

Online Estate Agents purple bricks
Online Estate Agents purple bricks


8. Online Estate Agents –  myonlineestateagent.com

This online estate and letting agent was launched in 2010. The site says it provides the same service as a high street estate agent, the only difference is you show people around your property.

User review

quotation-mark_318-48610Within less than 1 day we had enquiries/viewings & a viable tenant who moved in 10 days later. Just a superb service & will have no hesitation to use them in the future. Best of all was real value for money & there was no need to have an estate agent.


Click here to read more user reviews.

Online Estate Agents my online estate agent
Online Estate Agents my online estate agent


9. Online Estate Agents – I am The Agent

The online estate and letting agent’s website says it has enjoyed more than five years’ of success and its mission is “to be transparent, without any hidden fees, allowing you to be in control whilst we are on hand to assist when needed”.

User review

quotation-mark_318-48610It was the easiest and best value property transaction I’ve experienced in over 40 years of buying and selling property. Knowledgeable staff who are happy to go out of their way to help and advise.


Click here to read more user reviews.

Online Estate Agents i am the agent
Online Estate Agents i am the agent


10. Online Estate Agents –  House Simple

Operating for eight years, this site provides users with an online dashboard area. Vendors can monitor the progress of their sale by seeing live viewing requests, communicate with the viewer through the online messaging system and receive feedback and notifications of offers.

User review

quotation-mark_318-48610A professional, reliable service from start to finish. The call centre was always helpful, not to mention open much longer than standard office hours. The staff always go above and beyond.


Click here to read more user reviews.

Online Estate Agents housesimple.com
Online Estate Agents housesimple.com


11. Online Estate Agents –  House Network

Established in 2004, this digital agent’s website says: “Our local experts will always take the time to personally visit you for a free in-home valuation.” Other services include an online chat facility and a dedicated account.

User review

quotation-mark_318-48610Excellent service throughout. The staff were very friendly and the whole experience was one I was extremely satisfied with.


Click here to read more user reviews.

Online Estate Agents house network
Online Estate Agents house network


12. Online Estate Agents – Hatched

Set up in 2006, the site says it “employs locally based property professionals across England and Wales, who’ll act as your trusted advisor”. It adds that flexible pricing is on offer, including a no sale, no fee option.

User review

quotation-mark_318-48610They make great use of modern technology to produce a professional looking marketing page with accurate floor plans and detailed descriptions. 


Click here to read more user reviews.

Online Estate Agents hatched.co.uk
Online Estate Agents hatched.co.uk


13. Online Estate Agents –  Esale

This Yorkshire-based digital business, which was established in 2010, boasts it has no hidden fees or charges and offers to refund vendors who pay upfront and later decide they were not happy with Esale’s service.

User review

quotation-mark_318-48610We cannot find fault in the way Esale dealt with matters. Their professional attitude helped complete our sale.

 


Click here to read more user reviews.

Online Estate Agents esale
Online Estate Agents esale


14. Online Estate Agents –  Emoov

Providing a full estate agency service – including photos, floorplans, viewings arranged, offers negotiated and property sales progressed to completion – this digital business has been operating since 2011.

User review

quotation-mark_318-48610Helpful, professional, on the ball, reliable and most of all so supportive. [My agent] was always on the other end of the phone when needing him.


Click here to read more user reviews.

Online Estate Agents emoov
Online Estate Agents emoov


15. Online Estate Agents –  easyProperty

Launched by the group behind EasyJet in 2015, this online easte and letting agency has round-the-clock support as well as local property experts throughout England and Wales.

User review

quotation-mark_318-48610I am very pleased with the service, which has been provided by easyProperty… I would recommend this company to anyone who is looking to sell their property.


Click here to read more user reviews.

Online Estate Agents easyProperty
Online Estate Agents easyProperty


16. Online Estate Agents –  121 Move

Trading since 2006, this online estate agent provides floorplans with room measurements, professional photographs a free property valuation report and web portal advertising. Options include a For Sale board, Energy Performance Certificate and premium listings.

User review

quotation-mark_318-48610Communication between 121, vendor and potential buyer is simple and easy. Pictures are loaded promptly and any subsequent amendments to your listing are carried out without fuss or delay.


Click here to read more user reviews.

Online Estate Agents 121move.co.uk
Online Estate Agents 121move.co.uk


17. Online Estate Agents – Propertynest

With over 50 years of collective industry experience, this online estate and letting agency offer properties to rent and sell throughout Wetherby, Leeds, Harrogate and surrounding areas.

User review

propertynest-review-page

Click here to read more user reviews.

Visit Propertynest.co.uk
Online Estate Agents Propertynest.co.uk

 


Morquotation-mark_318-48610e than 5% of the 1.3 million residential property sales that completed in 2015/16 were sold through online estate agents, with home owners paying from less than £300 to over £1000. This compares very well with traditional bricks-and-mortar estate agents, which typically charge 2-3% of the sale fee plus VAT.
Unlike traditional estate agents, however, the best deals are often reserved for sellers who are prepared to pay up front.

 

It should also be remembered that many online estate agents base their charges on the services on offer. When you are embarking on a private house sale, it is advisable to ensure your online estate agent provides the following…

  •  In-depth valuation based on the property’s age, location and current market conditions.
  • Professional photographs, a floorplan and an Energy Performance Certificate
  • A For Sale board
  • Exposure on third-party house sale portals, such as Zoopla and Rightmove. Beware that online estate agents are barred from listing your home on OnTheMarket
  • An account allowing you to manage viewings and receive offers.

Some vendors are happy to handle every aspect of their property sale, but those that are not are advised to check whether their online estate agent provides…

  •  A local property agent to handle viewings
  • Online contact 24 hours a day
  • Help with drawing up a memorandum of sale and monitoring conveyancing through to exchange and completion

The best online estate agents are proving popular with a generation of vendors who have grown up booking holidays, arranging insurance and managing their finances online.

And with a growing percentage of people now renting their homes privately, internet-only property businesses that are also online letting agents will take a growing share of the market in years to come.

REVIEW OVERVIEW
Online Estate Agents - Yopa
Online Estate Agents - Visum
Online Estate Agents - Urban
Online Estate Agents - Tepilo
Online Estate Agents - Settled
Online Estate Agents - Sell My Home
Online Estate Agents - Purplebricks
Online Estate Agents - myonlineestateaget
Online Estate Agents - I am The Agent
Online Estate Agents - House Simple
Online Estate Agents - House Network
Online Estate Agents - Hatched
Online Estate Agents - Esale
Online Estate Agents - Emoov
Online Estate Agents - easyProperty
Online Estate Agents - 121 Move
Online Estate Agents - Propertynest

About the author:

I have been dealing with Properties in London since 2005 and i never stop being fascinated by it! Amazingly, London seems to be on a sphere of its own when it comes to properties like no other city in the world. Property investment, development and technology are things that have always intrigued me and whenever get a chance to share my thoughts, i do!
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