Whether you’re a private landlord or operating through a letting agency, communication is key when it comes to finding the perfect tenant and keeping them happy.
Letting out a property is challenging and requires hard work, which is why developing a good reputation is also vital. As word spreads, your client pool will grow.
Whether you’re the owner of one building or a portfolio of properties, not every tenant will be suitable for every property. Matching the home to the resident is a big part of making sure they’ll be happy in their new home. For example, a couple thinking about having a baby are unlikely to be looking to stay in a one-bedroom flat beyond the foreseeable future, which can lead to a waste of both yours and the tenant’s time.
Avoid the ‘wrong’ tenants
In the quest for the perfect occupant, avoiding bad tenants is the first step towards attracting great ones. Unruly occupants can cause any number of problems for landlords. Whether you own a one bed property or are renting out a house in multiple occupation, difficult tenants can create disruption for neighbours and housemates alike – and you’ll be left to make amends for their bad behaviour.
You can avoid attracting the wrong sort of tenant by being clear and concise about the property you’re letting – making potential occupants aware of any specific pros and cons about the house or flat you’re renting out. This way, you and your new tenant know exactly what you’re getting into, potentially eliminating any future problems.
A proactive approach
Establishing and maintaining a healthy channel of communication with your tenants is key to both their happiness and your reputation as a landlord. Responding to any concerns or queries in a timely fashion will form a culture of reliability and respect – and your occupants will be more likely to stay in your property for longer.
Failure to keep up with maintenance and repair issues can be detrimental to a landlord’s reputation, so be sure you don’t let them slip through the net.
Your tenants will appreciate your proactive approach and be more willing to sign up for longer leases. Equally, be respectful of a tenant’s privacy and rather than turning up to your property at unsociable hours, agree an appropriate time beforehand.
Your investment property might be your primary source of income, so ensuring you’re financially protected is essential. By arming yourself with knowledge of the latest leasing laws and tenant’s rights, you can protect yourself and your occupants – and hopefully enjoy a long-lasting landlord-tenant relationship.
Graham Byers is manager at Removal Services Scotland, a firm specialising in home, office and European removals.